Aioby supports safer buying, selling and hiring with proof-based verified badges, customer reviews, moderation and reporting, and guidance on avoiding scams such as never sharing an OTP or UPI PIN.

Trust & safety

Buy, sell and hire
with confidence.

What Aioby does to keep the network trustworthy, and what you can do to stay safe.

  • Proof-based verified badge
  • Reviews from real customers
  • Easy reporting

Before you pay

Meet in a public place
Inspect the item and the papers
Never share an OTP or UPI PIN
Confirm payment in your own bank app

Verified badge

Proof-based, open to all

Reviews

Real customer feedback

Moderation

Review and removal

Reporting

On every post and listing

Look for these

Signals you can use

Check these before you buy, rent or hire.

Verified badge

Proof-based verification, open to every store. A signal — not a guarantee.

Reviews

Read what real customers say. Specific reviews with photos are the most useful.

A complete store page

Real address, hours, photos and contact details are a good sign.

Recent activity

Recent posts, replies and listings show a business that is operating.

Claimed listings

A claimed store is managed by its owner; unclaimed listings can be claimed with proof.

Reporting

Every post, listing and profile can be reported for review.

How we moderate

Clear rules, review, and a way back

1

Rules

The Community Guidelines and Terms say what cannot be listed or promoted.

2

Review

New stores, posts and ads may be reviewed before they appear, and content can be reviewed after it is live.

3

Action

Content that breaks the rules can be rejected, unpublished or removed, and accounts restricted.

4

A way back

Where a store or listing is rejected we give the reason where possible so it can be fixed and resubmitted.

Stay safe: simple rules

Meet in public

For used items, vehicles and viewings, meet in a public place in daylight and bring someone for expensive items.

Inspect before you pay

Check the item, the papers and the seller’s ID. Take a test drive or trial where it makes sense.

Never share OTPs or PINs

No genuine buyer, seller or Aioby team member needs your OTP, UPI PIN or password.

You never approve to receive

A collect request or a request to approve a payment is a scam — receiving money never needs approval.

Watch for pressure

Rushing you, overpaying, asking for a “token” or moving you to another app are warning signs.

Keep records

Keep chats, receipts and payment references. They help if something goes wrong.

Hiring and job seekers

Never pay to get a job

Genuine employers do not charge application, training or “security” fees. Report any job ad that asks you to pay, and check the employer’s store page before you share documents.

  • Look at the store page, address and reviews
  • Be careful with very high pay for little work
  • Do not buy equipment from the “employer”

If something feels wrong

Stop
Do not pay or share documents
Check
Store page and reviews
Report
Use the report option or contact us
Read
The Community Guidelines

Frequently asked questions

What does the verified badge mean?

A verified badge means the business has been through Aioby’s proof-based verification. It is open to every store on every plan. It is a signal, not a guarantee, so still read reviews and check details.

How do I report a listing, post or profile?

Use the report option on the item, or contact us through the Contact page or at legal@aioby.com with a link and a short description.

Will Aioby ever ask for my OTP or UPI PIN?

No. Never share an OTP, UPI PIN or password with anyone, including anyone who says they are from Aioby.

How are payments handled?

For online payments in India, payments are processed by Razorpay and Aioby does not store your card details. Many deals are agreed directly between buyer and seller; pay only after you have checked the item.

What happens to a store or listing that breaks the rules?

We may reject, unpublish or remove it. We tell the owner the reason where possible, and stores and listings can be fixed and resubmitted for review. See the Community Guidelines.

How do I claim my business if someone else listed it?

Open the store page and choose the claim option. You will be asked for your details and can upload proof of ownership, which our team reviews.

See something wrong?

Tell us and we will look into it

Send a link and a short description.

Aioby is a marketplace intermediary: businesses and members are responsible for their own listings and transactions. See the Terms of Service and Privacy Policy.